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FAQ
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Do I need to trim the wick?Yes! For best results and a clean burn, trim the wick to ¼ inch before each use.
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What are your candles made of?Our candles are made with 100% natural coconut and Olive Oil wax, lead-free cotton wicks, and clean fragrance oils that are free from phthalates, toxins, and parabens.
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Do your candles produce soot or smoke?When burned properly (with trimmed wicks and no drafts), our coconut Olive Oil candles produce very little to no soot.
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Do you offer returns or exchanges?Due to the nature of our products, we do not accept most returns. However, if your order arrives damaged or incorrect, please contact us within 14 days and we’ll make it right.
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Are your candles eco-friendly?Yes! Our coconut olive oil wax is renewable, clean burning, and vegan. Our containers are reusable or recyclable.
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Do you offer gift wrapping or custom notes?Yes! We offer gift wrapping and handwritten notes. Just select the option at checkout or leave a note with your order.
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Why is the first burn so important?The first burn sets the “memory” of your candle. Allow the wax to melt all the way to the edges to prevent tunneling and promote even burning throughout the candle's life.
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Do you ship internationally?Currently, we ship within the world. If you’re outside this area and interested, please reach out!
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Can I leave a candle burning unattended?No. never leave a candle unattended, near children, pets, or flammable items. Safety always comes first.
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